Opening an emergency case to a foreign team or making a phone call is rarely a one-time success, unless it is a big brand and a responsible customer service team.
Note: If the processing time of a customer service case is too slow, you can try to open more cases and find more customer services. There will always be one that can help you transfer to the relevant Amazon team for processing in the fastest time. If the customer service asks you what documents and other content you want, you must submit it as soon as possible. Generally, it can be processed within 48 hours.